Frequently Asked Questions
Click here for a list of Frequently Asked Questions.

General Site Instructions
Click here for more information about using the West LegalEdcenter site:
West LegalEdcenter Getting Started Guide

Subscriptions
Would you like to receive discounts for purchasing multiple programs from West LegalEdcenter? To learn how your firm can become a West LegalEdcenter subscriber, please call 1-800-241-0214.

Administrative Tools

The West LegalEdcenter Administrator Guide is available in PDF on the documentation store.  The guide introduces you to the administrative tools available in West LegalEdcenter.  You'll learn how to track MCLE compliance, view usage reports, and how to use the Gatekeeper notification service.  Download the Administrator Guide.

For additional help using the West LegalEdcenter firm administrator tools, please call 1-800-328-4880.

Technical and General Support
For help with questions regarding Internet connections, firewalls, system errors, Windows Media Player, pop-up blockers or other technical issues, please view the Technical Requirements and Frequently Asked Questions or contact West Customer Technical Support at support@westlegaledcenter.com or call 1-800-495-9378. You can also visit West Customer Service Online to view answers to many questions about West LegalEdcenter. Technical Support is available 24 hours a day, 7 days a week.

Customer Service
For help with billing questions, please contact West Customer Service at 1-800-328-4880. Customer Service is available Monday through Friday from 7:00 am central time to 7:00 pm central time.

Digital Millennium Copyright Act (DMCA) Notice
To contact West LegalEdcenter's DMCA designated agent, please refer to the DMCA Notice.

If you have any other questions, please contact us via email at support@westlegaledcenter.com.